Write to us

Everything goes to support@homerowhero.com, and a person reads it. Say whether you were on the website or in the app, which lesson or page it was, and what you expected to happen. The FAQ answers the questions people ask before they start.

Your subscription

A subscription started on the website is managed from the Billing page: change the card, switch between monthly and yearly, see every invoice, or cancel. A card is needed to start. The first charge is on the day the 3 days end; cancel before then from Billing and nothing is charged. Canceling later leaves your access running to the end of the period you paid for.

The Home Row Hero app is not on the App Store yet. Once it is, a subscription can also be started in the app, billed by Apple and managed from your Apple Account’s subscription settings, and either one opens the whole course in both places.

Refunds

A charge on the website is refunded in full within 14 days of it, on request: write to support@homerowhero.com. A refund lands back on the card within a few business days of being issued.

The app

The Home Row Hero app for Mac, iPad and iPhone carries the whole course and runs every lesson with no network. It is not on the App Store yet. In the app, sign in with the same email and password as the website, and your progress, profiles and subscription follow you.

Your account

Change your email address or password, or delete the account, from the Account page. Deleting it cancels a website subscription and removes every profile, result and statistic straight away. Forgot the password? Reset it here.